Returns & Refunds
All prints are made right here in my studio. I use a professional grade inkjet printer capable of producing exhibition grade prints on high quality archival 380gsm matte canvas.
Each print is as close as possible to the original painting in colour. However, details such as fine brushstrokes aren’t as apparent as in the original paintings.
My current printer has a maximum width of 17”, so no, not yet. However, if there is demand I will look into other options.
Shipping is free on all orders.
Shipping is via Australia Post express for Australian orders and Australia Post standard to the United States.
Please refer to our shipping policy for more information.
Each 12x16” and 16x20” print is protected in a clear archival bag with glassine paper and rolled in a long shipping box. The 8x10” prints are protected in a clear bag with rigid carboard backing and sent in a rigid envelope or flat box.
Prices are display based on your region. If you are in Australia, your price will displayed in AUD. If you are in the United States your price will displayed in USD.
To convert between currencies please refer to the menu item in the bottom left of the footer.
Import taxes and duties are the sole responsibility of the customer.
However, Australia has a free trade agreement with the United States so most artwork purchases under approximately US$2500 will not require payment of any duties. Both original works of art and prints are duty free under the harmonized tariff schedule.
But please check with https://www.cbp.gov/ if you have any concerns.
We like to accommodate returns and exchanges. Please refer to our Refund Policy here.
Please note that Louise Ernestine Anders retains all rights to artwork, including previously sold and commissioned original paintings.
Louise Ernestine Anders retains the right to make reproductions of any and all artwork. Artwork purchased may not be copied, printed, reproduced and/or distributed by any method, for any reason without written permission from the artist.
Your privacy is important to us. We do not ask for any personal information unless it is required to provide function or service. However, our shop is powered by Shopify and we share your Personal Information with our service providers to help us provide our services and fulfill our contracts with you. You can read more about how Shopify uses your Personal Information here:
We aim to respect your personal privacy and online presence. You will not receive marketing emails from us, just because you have placed an order in the past. However, you may receive an email to remind you of an abandoned cart.
If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org